Terms

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Terms of Use

Welcome, dear customer You may update yourpersonal information at any time by simply clicking on the ‘Edit Profile’ tab, followed by the ‘My Profile’ option once you have signed in and then updating the details as you wish.

e-Setu App is a Division of GoGramin Private Limited and unit of Phoenix life science Private Limited, a company incorporated under the laws of India having its registered office at: 1365/34, Sheetal Nagar Opp.-2 Water Works, Jhajjar Road, Rohtak, Haryana-124001. (Hereinafter referred to as “e-Setu Health Card”) has coined, adopted, and is operating the website https://www.gogramin.life/ (including but not limited to software applications, mobile applications, “hereinafter referred to as Digital Platform”) for providing Services.

We will use your name so that we can personalize your experience with us. We will use your email address to contact you from time to time and we will use your email address for security reasons to confirm that you are who you say you are.

We also collect other data, which may include your IP address and what browser you are using. We use this information to statistically analyseApp usage and to customize our App’s content, layout, and services. The resulting information will allow us to improve our App and better understand and serve our users. It is compiled and analysed on an aggregated basis only.

Security and Privacy policy

As a matter of policy, we do not sell, rent, or lend any of your personal information to third parties (accept our insurance partner) other than in accordance with this policy without your consent. However, the following describes some of the ways that your personal information may be used in the normal routine to provide our range of services to you.

Internal Service Management. We use your personal information to provide the services you request. We use your personal information to troubleshoot problems; measure consumer interest in our services, inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our Terms of Use; and as otherwise described to you at the time of registration.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyseApp usage, improve our content and product offerings, and customize the App’s content, layout, and services. These uses improve the App and better tailor it to meet your needs, so we will use your name so that we can personalize your experience with us. We will use your email address to contact you from time to time and we will use your email address for security reasons to confirm that you are who you say you are.

As to provide you with a smooth, efficient, safe, and customized experience while using the App.

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the App. By accepting the Terms of Use and Privacy Policy, you

Expressly agree to receive this information. You may make changes to your notification preferences at any time.

 

Internal Service Providers for Our Operations. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product, and service operations that we provide to you (e.g., search technology, email support) and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced alert related operation unless you have explicitly agreed or given your prior permission to them for additional uses.

In some instances, the internal service provider may collect information directly from you (such as for alert surveys). In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them, and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

Law Enforcement. We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights, to help protect you and the company service. Therefore, in response to a genuine request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose personal information about you. Third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the App. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Acquisition. It is possible that as we continue to develop our mobile app / web App and our business, company’s service and/or related assets might be acquired. Notwithstanding any provision in this policy to the contrary, in event of a merger or acquisition, your personal information may be transferred to the acquiring entity and become subject to the acquirer’s data practices.

We will not send / upload any unsolicited information, including email. You will, however, receive alerts which form an essential part of the service.

Use of cookies

Cookies are a standard internet technology, and many major mobile app and web Apps use them to provide useful features for their members. Cookies allow us to store and retrieve login information on a user’s system. They provide us with data that we can use to improve our service to you. If you so choose, you can save your login or password, so you do not have to re-enter them each time you visit our App.

Cookies themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. If you would prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of our mobile app / web App if you do so.

Notice for changes.

We may amend this Privacy Policy at any time by posting the amended terms on the App. All amended terms shall automatically be effective immediately after posting on the App. We will notify you in accordance with your Notification Preferences.

 

If you have any questions about this privacy statement, the practices of this mobile app / web app or your dealings with this mobile app / web app, you can contact us via the Contact Us page, or by writing to: info@gogramin.life

  1. Acceptance of Terms
    The Terms of Use (‘TOU ‘) are the only basis upon M/s GoGramin Pvt. Ltd will supply you with a reminder service as described on the web app and herein referred to as the ‘Service’. You may not make any changes to or modification of these terms. By registering and being a member, you agree to be bound by all Terms and Conditions of the Service.
  2. Obligations to You
    Subject to the TOU, will:Inform you of any changes to the TOU from time to time.Remind you of aspects of at appropriate times during your use of the Service.

    Treat your personal information in a responsible manner.

    Supply you with access to an on-line facility to remind you of Important Alerts.

    Supply the Service using operating procedures designed to ensure the Service’s security and System availability.

    Answer any queries you have regarding the TOU, Service and the operation of your account.

  3. Your Obligations to
    You will accept liability for some events which may occur.You will read, acquaint yourself fully and comply with all aspects of the TOU. If there are any aspects which you do not fully understand you will seek clarification from.You are aged 18 or over.

    You will always use the Service in good faith and in a responsible manner.

    You will not allow anyone other than yourself and to access your account.

    You will use the Service solely for your own benefit and shall not sell, lease, assign, lend, hire, or gift any part of the Service in whole or in part to any other person without prior written approval.

    You will use the Service only for lawful purposes and in a manner, which does not infringe the rights of or restrict or inhibit the use of the Service by any Member and/or.

    Comply with all terms of Registration of the TOU.

  4. Security and Member Privacy
    You are responsible for maintaining the confidentiality of your password and account. Furthermore, you are responsible for all Member accessible activities that occur under your account. You agree to notify Alerts immediately on becoming aware of any unauthorized use of your password or account or any other breach of security.has put in place security measures to protect against the loss, misuse and alteration of the information collected. Our web servers are locked in cages in a highly secure internet data centre. You agree that and its authorized employees can access your account, including its contents as stated above, or to respond to support queries or technical issues or to fulfil the obligations under this Agreement.

    understands and respects your rights of privacy. It is because of this philosophy that subject to the exclusions below, your personal details provided to will not be sold or otherwise distributed to third parties.

    Always reserves the right to monitor, review, retain, and/or disclose in good faith any information it believes in good faith that such action or disclosure is necessary to conform to legal and government requirements, or to protect and defend the rights or property of or enforce the TOU.

    reserves the right to collect and distribute non-personal demographic information to third parties. As such t

    his information would not contain any information that would allow your identity to be deduced.

  5. Member Account Registration and service activation
    To register with e-Setu by GoGramin, you agree to:Provide us with current, complete, and accurate information about yourself (the registration data)Maintain and promptly update the registration data to keep it current, complete, and accurate always.

    To represent only yourself on the Service, and no other persons, living, dead, or imagined.

    To start the services, you must pay in advance for the service.

    That the service will be commenced from the date of activation only

    If you provide any information that is not current, or is incomplete or inaccurate, or has reasonable grounds to believe that such information is not current, or is incomplete or inaccurate, has the right to suspend or terminate your membership, and refuse any and all current or future use of the Service.

    Under no circumstances do e-Setu by GoGramin have any obligations under the Agreement to check the accuracy or truthfulness of the registration data of any Member.

    Return / Refund Policy

    e-Setu accept returns. You can return unused service card in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund.

    After receipt of the returned item, it will fully be examined and notify you via email and SMS, within a reasonable period, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

    To follow-up on the status of your return, you can contact us at info@gogramin.life

  6. Member Conduct
    As a condition of your use of the Service, you guarantee to that you will not use the Service for any purpose that is unlawful and / or prohibited by these terms, conditions, and notices.You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account made by you including the content of your transmissions through the Service. By way of example, and not as a limitation, you agree NOT to:

    Defame abuse, harass, stalk, threaten or otherwise violate the rights (such as rights of privacy and publicity) of others.

    Publish, distribute and/ or disseminate any harmful, obscene, indecent, unlawful, libellous, profane, defamatory, infringing, inappropriate, hateful, or racially, ethnically, or otherwise objectionable material or information.

    Create a false or misleading identity of, including, but not limited to, e-Setu by GoGramin employee, or falsely state or otherwise misrepresent your affiliation with a person or entity, for the purpose of misleading others as to the identity of the sender or the origin of a message or to harvest or otherwise collect information about others.

    Transmit, email, or post any material that contains in any form software viruses or such programs as including but not limited to, Trojan horses, worms, time bombs, cancel-bots, computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

    Attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means.

    Disseminate content that infringes any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary right (‘Rights’) of any party or infringes any intellectual property law or any other applicable law.

    Disseminate any unsolicited or unauthorized advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’, or any other form of such solicitation.

    Interfere with another member’s use and enjoyment of the Service.

    Without prejudice to the Security and Member Privacy of the TOU, e-Setu by GoGramin has no obligation to monitor the Service or any member’s use thereof.

  7. e-Setu by GoGramin Proprietary Rights
    You acknowledge and agree that the e-Setu by GoGramin content including but not limited to (1) text, (2) software, (3) photographs, (4) graphics, (5) page layout (6) design presented through and as part of the Service ofe-Setu by GoGramin (collectively the “Content”) is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws.Such Content received through the Service may be displayed, reformatted, and printed by you for your personal, non-commercial use only and at all times used solely in connection with the Service in accordance with the TOU.

     

    Certain of the names, logos, and other materials displayed on the Birthday Alarm web App constitute trademarks, copyright and other intellectual property collectively referred to as ‘IP rights’ of e-Setu by GoGramin. You agree that e-Setu by GoGramin retains and owns all right, title and interest in the Content and IP Rights, and that the TOU does not transfer or convey to you any ownership right, title or interest in or to the Content and IP Rights, and that you will not contest or challenge the ownership of the Content and IP Rights. You are authorized to use such Content and IP rights solely for the limited purpose of promoting and using the service hosted by the e-Setu by GoGramin.

  8. Disclaimer of Warranties
    YOU UNDERSTAND AND AGREE THAT:Your use of the Service is at your sole risk.The Service is provided on an ‘as is’ and ‘as available’ basis and the warranties on the part of e-Setu by GoGramin contained in this TOU are given in place of and replace, exclude and extinguish all and every other condition or warranty whatsoever on the part of e-Setu by GoGramin, written or oral, whether express or implied by statute, regulation, directive or any other legislative or administrative enactment, common law, trade usage, custom or otherwise to the full extent permitted by law. EXCEPT AS EXPRESSLY PROVIDED HEREIN, E-SETU BY GOGRAMIN EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND OR NATURE, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, REPRESENTATIONS, WARRANTIES AND CONDITIONS OF SATISFACTORY QUALITY, PERFORMANCE, MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USE OF TRADE.

    The information and content included in or available through the Service may include inaccuracies or typographical errors.

    Changes are periodically added to the information contained with the Service. e-Setu by GoGramin its respective suppliers may make improvements and/or changes in the Service at any time.

    No advice or information, whether oral or written, obtained by you from e-Setu by GoGramin or through the Service shall create any warranty not expressly stated in the TOU.

    Except as otherwise expressly provided in the TOU, e-Setu by GoGramin does NOT represent or warrant that:

     

    The Service will meet your requirements.

    The Service will be uninterrupted or error-free, timely or secure.

    Defects or errors will be corrected, or that the Service or the server that makes it available, are free of viruses or other harmful components.

    The use of or the results of the use of the Service or the content made available as part of the Service will be correct, accurate, timely, or otherwise reliable.

    The content of the Service input by other members is correct or accurate.

  9. LIMITATION OF LIABILITY
    YOU AGREE THAT E-SETU BY GOGRAMINSHALL NOT BE RESPONSIBLE OR LIABLE FOR:UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICE.ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE, OR ILLEGAL CONTENT, SAVE THAT E-SETU BY GOGRAMINSHALL BE ENTITLED TO REMOVE IT IN ALL PRACTICABLE SPEED AFTER E-SETU BY GOGRAMINHAS BEEN NOTIFIED IN WRITING OF ITS PRESENCE ON THE APP.

    CONDUCT OF ANY OTHER MEMBER OR ANY INFRINGEMENT OF ANOTHER’S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS.

    ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION:

    DAMAGES FOR LOSS OF USE.

    DATA GOODWILL.

    PROFITS, OR OTHER INTANGIBLE LOSSES.

    ARISING OUT OF OR IN ANY WAY CONNECTED WITH:

    USE OR PERFORMANCE OF THE SERVICE OR RELATED WEB APPS.

    DELAY OR INABILITY TO USE THE SERVICE OR RELATED WEB APPS.

    PROVISION OF OR FAILURE TO PROVIDE SERVICES, INFORMATION OR SOFTWARE.

    SERVICES OBTAINED THROUGH THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE.

    DELAY IN OPERATION OR TRANSMISSION.

    COMPUTER VIRUS.

    COMMUNICATION LINE FAILURE.

    DESTRUCTION OR UNAUTHORIZED ACCESS.

    WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE – EVEN IF E-SETU BY GOGRAMINHAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

    AT ALL TIMES AND IN ANY EVENT THE TOTAL LIABILITY OF E-SETU BY GOGRAMINTO ITS MEMBERS SHALL BE LIMITED TO THE TOTAL ANNUAL MEMBERSHIP FEE PAID BY THE INDIVIDUAL MEMBER TO.

  10. Indemnification e-Setu by GoGramin
    You agree to indemnify, defend, and hold harmless e-Setu by GoGramin, its parents, subsidiaries, affiliates, officers and employees from any claim, demand, or damage, including reasonable legal fees, asserted by any third party due to or arising out of your use of or conduct on the Service.
  11. Modification and Termination of the Service
    You agree that e-Setu by GoGramin, in its sole discretion, may terminate your password, account, or use of the Service, and remove and discard any content within the Service, for any reason, including without limitation, if e-Setu by GoGramin believes that you have violated or acted inconsistently with the letter or spirit of the TOU.e-Setu by GoGramin may also, in its sole discretion and at any time, discontinue temporarily or permanently providing the Service, or any part thereof, with or without notice. You agree that any termination of access to the Service under any provision of the TOU may be affected without notice and acknowledge and agree that e-Setu by GoGramin may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service UNLESS agreed in writing with e-Setu by GoGramin. Nevertheless, where possible, e-Setu by GoGramin will use reasonable endeavours to give Members fair notice of termination or suspension of their access to the Service.Further you agree that e-Setu by GoGramin shall not be liable to you or any third party for any termination or suspension of access to the Service or modification of the Service.
  12. Modification to the TOU
    e-Setu by GoGramin reserves the right to change the TOU or policies regarding the use of the Service at any time. In this event you will be sent an email detailing the changes. Upon your next logon to the Service, you will be asked to indicate your acceptance of the new TOU, acceptance of which is required to allow your continued use of the Service.e-Setu by GoGramin reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that e-Setu by GoGramin shall not be liable to you or any third party for any modification to or discontinuance of the Service.
  13. TOU Violations
    Please report any violations of the TOU to Customer Support via Contact Us
  14. Entire Agreement
    These TOU constitute the entire agreement between e-Setu by GoGramin and the Member and supersede any previous agreement or understanding between e-Setu by GoGramin and the Member.Head Customer CareAddress 1365/34, Sheetal Nagar Opp.-2 Water Works, Jhajjar Road, Rohtak, Haryana-124001ss

    Email ID: info@gogramin.life

  15. Disclaimer, Governing Law and Jurisdiction
    The prescription is advised by empanelled qualified Doctors of e-Setu by GoGramin Pvt.Ltd.  It is based on the information provided by the registered user / customer of digital service e-Setu App by the company. Wherein. It is understood that the user / customer / patient has completely read and understood the TOU before using this service. It is understood that the case provided by the user / customer / patient is not sub judice or registered under law of the land and is not facing any legal suit. It is also understood that user / customer / patient will not make any claim of certificate / insurance in case of medical casualties and the medical consultant, and the company will not be held responsible for any medical treatment challenges / death / casualty of the user / customer / patient.The terms and conditions of this Policy shall be governed by Indian Laws and the courts at City of Rohtak, District Rohtak, Haryana shall only have exclusive jurisdiction to resolve any disputes.

Contacts

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1365/34, Sheetal Nagar Opp.-2 Water Works, Jhajjar Road, Rohtak, Haryana-124001

1800-313-5779, 01262-265300

info@gogramin.life

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